{"id":23,"date":"2025-07-01T09:51:15","date_gmt":"2025-07-01T07:51:15","guid":{"rendered":"https:\/\/selya-corneau.isme-44-edu.net\/?page_id=23"},"modified":"2025-07-02T15:11:59","modified_gmt":"2025-07-02T13:11:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/selya-corneau.isme-44-edu.net\/?page_id=23","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23\" class=\"elementor elementor-23\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cdfe5c e-flex e-con-boxed e-con e-parent\" data-id=\"1cdfe5c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e038348 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"e038348\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Accueil<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7342c93 elementor-widget elementor-widget-heading\" data-id=\"7342c93\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une question ? Un doute ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b18971 e-flex e-con-boxed e-con e-parent\" data-id=\"8b18971\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ef352 elementor-widget elementor-widget-text-editor\" data-id=\"e7ef352\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>#sp-ea-232 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-232.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-232.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-232.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-232.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-232.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1751445258\"><div id=\"sp-ea-232\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2320\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2320\" aria-controls=\"collapse2320\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Vos produits sont-ils 100 % naturels ?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse2320\" data-parent=\"#sp-ea-232\" role=\"region\" aria-labelledby=\"ea-header-2320\"> <div class=\"ea-body\"><p data-start=\"178\" data-end=\"457\">Oui, tous nos produits sont formul\u00e9s \u00e0 partir d\u2019ingr\u00e9dients 100 % naturels. Nous s\u00e9lectionnons soigneusement chaque composant (fruits, plantes, superaliments\u2026) pour garantir une composition saine, sans additifs chimiques, sans colorants artificiels ni conservateurs controvers\u00e9s.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2321\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2321\" aria-controls=\"collapse2321\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Contiennent-ils de la caf\u00e9ine ou d&rsquo;autres stimulants ?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse2321\" data-parent=\"#sp-ea-232\" role=\"region\" aria-labelledby=\"ea-header-2321\"> <div class=\"ea-body\"><p>Certaines de nos boissons peuvent contenir de la caf\u00e9ine naturelle (ex. : guarana, th\u00e9 vert ou yerba mat\u00e9), id\u00e9ale pour un boost d\u2019\u00e9nergie. Nous indiquons clairement la teneur en caf\u00e9ine sur chaque produit. Nos barres, quant \u00e0 elles, ne contiennent pas de stimulants. Si vous \u00eates sensible \u00e0 la caf\u00e9ine, vous pouvez opter pour nos gammes sans caf\u00e9ine.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2322\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2322\" aria-controls=\"collapse2322\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Vos produits sont-ils adapt\u00e9s aux r\u00e9gimes v\u00e9g\u00e9tariens ou vegans ?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse2322\" data-parent=\"#sp-ea-232\" role=\"region\" aria-labelledby=\"ea-header-2322\"> <div class=\"ea-body\"><p>Oui, la grande majorit\u00e9 de nos produits sont adapt\u00e9s aux r\u00e9gimes <strong data-start=\"1036\" data-end=\"1051\">v\u00e9g\u00e9tariens<\/strong> et <strong data-start=\"1055\" data-end=\"1065\">vegans<\/strong>. Nous excluons les ingr\u00e9dients d\u2019origine animale dans nos recettes (comme la g\u00e9latine ou les produits laitiers), sauf mention contraire. Chaque fiche produit pr\u00e9cise la compatibilit\u00e9 avec ces r\u00e9gimes.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2323\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2323\" aria-controls=\"collapse2323\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Quelle est la dur\u00e9e de conservation de vos produits ?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse2323\" data-parent=\"#sp-ea-232\" role=\"region\" aria-labelledby=\"ea-header-2323\"> <div class=\"ea-body\"><p data-start=\"1341\" data-end=\"1609\">Nos boissons et barres \u00e9nergisantes ont une dur\u00e9e de conservation moyenne de <strong data-start=\"1418\" data-end=\"1433\">6 \u00e0 12 mois<\/strong>, selon les recettes. La date limite de consommation (DLC) est indiqu\u00e9e sur chaque emballage. Conservez-les \u00e0 l\u2019abri de la chaleur et de l\u2019humidit\u00e9 pour pr\u00e9server leur qualit\u00e9.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2324\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2324\" aria-controls=\"collapse2324\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Puis-je suivre ma commande ?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse2324\" data-parent=\"#sp-ea-232\" role=\"region\" aria-labelledby=\"ea-header-2324\"> <div class=\"ea-body\"><p data-start=\"1660\" data-end=\"1898\">Oui, d\u00e8s que votre commande est exp\u00e9di\u00e9e, vous recevez un <strong data-start=\"1718\" data-end=\"1749\">email avec un lien de suivi<\/strong> vous permettant de conna\u00eetre en temps r\u00e9el l\u2019\u00e9tat d\u2019avancement de votre livraison. Vous pouvez \u00e9galement retrouver ce lien dans votre espace client.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2325\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2325\" aria-controls=\"collapse2325\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Proposez-vous une garantie satisfait ou rembours\u00e9 ?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse2325\" data-parent=\"#sp-ea-232\" role=\"region\" aria-labelledby=\"ea-header-2325\"> <div class=\"ea-body\"><p>Oui, nous proposons une garantie <strong data-start=\"2005\" data-end=\"2045\">satisfait ou rembours\u00e9 sous 14 jours<\/strong> apr\u00e8s r\u00e9ception de votre commande. Si vous n\u2019\u00eates pas pleinement satisfait(e), il vous suffit de nous contacter via notre formulaire de contact pour lancer une proc\u00e9dure de retour ou de remboursement.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2326\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2326\" aria-controls=\"collapse2326\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Vos emballages sont-ils recyclables ou \u00e9co-responsables ?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse2326\" data-parent=\"#sp-ea-232\" role=\"region\" aria-labelledby=\"ea-header-2326\"> <div class=\"ea-body\"><p>Oui, nous avons fait le choix d\u2019emballages <strong data-start=\"2369\" data-end=\"2384\">recyclables<\/strong> et\/ou issus de mat\u00e9riaux <strong data-start=\"2410\" data-end=\"2430\">\u00e9co-responsables<\/strong> chaque fois que possible. C\u2019est une priorit\u00e9 pour nous de r\u00e9duire notre impact environnemental, tout en garantissant la s\u00e9curit\u00e9 alimentaire de nos produits.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Une question ? Un doute ?<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Nerzh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/selya-corneau.isme-44-edu.net\/?page_id=23\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Nerzh\" \/>\n<meta property=\"og:description\" content=\"Une question ? 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